Last Updated:
June 16, 2025
At
Refined Luxe Media
, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI voice agent services and related digital marketing solutions.
When you interact with our AI voice agent or visit our website, we may collect the following types of information:
Personal Identifiers: such as your full name, phone number, email address, and business type.Call Data: including call recordings, transcripts, and interaction details with the AI voice agent.Usage Information: data about how you use our services, including IP address, device type, browser information, and timestamps.Cookies and Tracking: we may use cookies and similar technologies to enhance your experience and analyze site traffic.
Your information is used for the following purposes:
To operate, maintain, and improve our AI voice agent and marketing services.To communicate with you, including sending booking links, confirmations, and important updates.To personalize your experience and provide customer support.To analyze trends and monitor usage for service optimization.To comply with legal obligations and enforce our policies.
We do
not
sell, rent, or trade your personal information. We may share your information with:
Service Providers: trusted third parties who help us deliver our services (e.g., hosting providers, analytics services).Legal Requirements: when required by law or to protect our rights and safety.
All third parties are obligated to keep your information confidential and secure.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
You have the right to:
Access, update, or correct your personal information.Opt out of marketing communications.Request deletion of your data, subject to legal or contractual restrictions.Withdraw consent where applicable.
To exercise these rights, please contact us at
[your contact email]
.
Our website and services may use cookies to enhance functionality and user experience. You can control cookies through your browser settings.
Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Refined Luxe Media
Email: [email protected]
Phone: (561)400-9573
Thank you for trusting Refined Luxe Media with your information.