Terms and Conditions

Last Updated:

June 16, 2025


Welcome to

Refined Luxe Media

. These Terms and Conditions (“Terms”) govern your use of our AI voice agent services, digital marketing products, website, and any other services we provide (collectively, the “Services”). By accessing or using our Services, you agree to these Terms in full. If you do not agree, please do not use our Services.




1. Use of Services


You agree to use our Services only for lawful purposes and in accordance with all applicable laws and regulations.You are responsible for providing accurate information when interacting with our AI voice agent or submitting forms.Refined Luxe Media reserves the right to refuse or terminate service to anyone for any reason at any time.




2. Service Disclaimer


Our AI voice agent and marketing automation services are provided “as is” and “as available” without warranties of any kind.While we strive for accuracy and effectiveness, we do not guarantee specific results, lead volumes, or business growth.Refined Luxe Media is not responsible for any indirect, incidental, consequential, or punitive damages arising from your use of our Services.




3. Intellectual Property


All content, technology, software, designs, trademarks, and materials provided by Refined Luxe Media are our exclusive property or licensed to us.You may not copy, reproduce, distribute, or create derivative works from our materials without prior written consent.




4. Client Responsibilities


You must comply with all laws related to telemarketing, data protection, and privacy when using our AI voice agent and marketing services.You are responsible for obtaining any necessary consents from your leads or customers for calls, messages, and data processing.Refined Luxe Media is not liable for any legal issues arising from your use of our services.




5. Payment and Fees


Fees for services are outlined in your contract or agreement.Late payments may result in suspension or termination of services.All payments are non-refundable unless otherwise agreed in writing.




6. Privacy and Data Protection


We collect and process your personal data as described in our Privacy Policy.By using our Services, you consent to such data collection and processing.




7. Limitation of Liability


To the maximum extent permitted by law, Refined Luxe Media’s total liability to you for any claims related to the Services shall not exceed the fees you paid for the specific service.We shall not be liable for any lost profits, loss of data, or other damages, even if advised of the possibility of such damages.




8. Indemnification


You agree to indemnify and hold harmless Refined Luxe Media and its affiliates, officers, agents, and employees from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the Services.




9. Termination


We may terminate or suspend your access to the Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users.Upon termination, all rights granted to you will cease.




10. Changes to Terms


Refined Luxe Media reserves the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website with a new effective date. Continued use of the Services after changes means you accept the new Terms.




11. Governing Law and Jurisdiction


These Terms are governed by and construed in accordance with the laws of the State of Florida, USA. Any disputes arising from these Terms shall be resolved exclusively in the courts located in Palm Beach County, Florida.




12. Contact Information


If you have questions about these Terms, please contact us:


Refined Luxe Media


Email: [email protected]


Phone: (561)400-9573



Thank you for choosing Refined Luxe Media. We look forward to helping your business grow.